Our professional telephone answering service is based on tried-and-true processes developed over 38 years in business. Secretariats is committed to providing professional service to all of our clients. We record all calls for quality assurance. We also monitor operators' performance daily, and have weekly account knowledge testing.

We set up each client's account according to your specific needs. We answer in your company name and ask specific questions you need from your callers, so you never miss important details. We also determine how you would like to receive your messages, and how often. For example, some clients receive messages once per day in the morning and others receive messages as the calls come in.

We're pleased to have received the ATSI Award of Excellence for the telephone answering industry.

We have multiple backups and power supplies and never close during inclement weather. You can be sure you'll never miss another call, no matter where you are or how bad the weather!

Secretariats can also handle your calls when it's convenient to you -- when you have meetings, when you're on appointments, or even simply on another line. We'll work with you to develop the solution that's right for your business and your customers. Call us today at 757-461-4600 to find out how surprisingly affordable it is to never miss another call!