Quality Assurance
Quality Assurance in Hampton Roads
For 45 years, our professional telephone answering service
has remained committed to providing exceptional service to all of our clients.
AT SECRETARIATS INC., WE RECORD ALL CALLS FOR QUALITY ASSURANCE AND MONITOR OUR OPERATORS PERFORMANCE. WE ALSO HAVE TESTING IN ORDER TO GAUGE ACCOUNT KNOWLEDGE.
WE PROVIDE WHAT YOU NEED
We cater all our services to our client's specific needs. Our operators answer calls as if they are your virtual receptionist. We answer in your company or practice name and ask specific questions you need from your clients. With our company on your side, you'll never miss important details again.
Customized Service You Can Count On
We offer a variety of different options on how you can receive your messages, and how often. Some of our clients receive messages once a day, while others receive them more frequently. We also have multiple backup systems to ensure we're always in service, and never close during inclement weather.
Secretariats Can Also Handle Your Calls During the Following Situations Including
Meetings
Appointments
Out Of Office
And Much More!
WE'RE PLEASED TO HAVE RECEIVED THE ATSI AWARD OF EXCELLENCE
FOR THE TELEPHONE ANSWERING INDUSTRY FROM 2009 - 2019!
Call us today at (757) 461-4600
To find out how surprisingly affordable it is to never miss another call!